Refunds and Revisions


Refund Policy

  • Voice over work that has been completed and delivered within the scheduled delivery window is not eligible for a refund.

  • Any deposits issued to Trevor O’Hare Productions in connection with an upcoming or ongoing project are non-refundable in the event of a cancellation.

  • If you believe your refund is late, or missing (if applicable)

    • If you haven’t received a refund yet, first check your bank account again.

    • Then contact your credit card company, it may take some time before your refund is officially posted.

    • Next contact your bank. There is often some processing time before a refund is posted.

    • If you’ve done all of this and you still have not received your refund yet, please contact me at trevor@trevorohare.com.

    • Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Revision Policy

  • I do not bill for a retake if it’s due to an issue with my read such as an error in pronunciation. Additional billing may be incurred for script revisions after final recording based on the scope of work.

  • One round of style revision is included if the project is 300 words or less. This includes changes to performance elements like tone, emotion, etc.

  • For revision requests for voice over jobs over 300 words, there would be an additional charge for revision based on the number of words that need to be re-recorded. As such, revision costs can vary. If you need revisions in this scenario, contact me ASAP to inquire about the additional scope.